The following information is to assist you with getting started
with your studies with the ISG. Please read this information
carefully as it will save you time and frustration of trying
to move around the ISG website.
In the beginning....You should become familiar with your Student Access Code.
Remember: Your Student Number is your UserName and goes in first
in the log-in window. Your Password goes in on the second line.
And remember....you MUST enter your information exactly as sent.
If your password is Heliodor and you type in heliodor (with a
small "h"...) you will get an error code.
Troubleshooting: If you have problems accessing the ISG Course
Home Page, check the following before contacting the ISG office:
- Are you typing in your Student Number into the Username line?
- Are you sure you are typing in the correct number?
- Are you typing in the Password in the second line?
- Are you typing it exactly as sent to you including all small
and capital letters?
- Is your computer set to allow pop-up windows from www.SchoolofGemology.com?
- Is your computer security system allowing you to access the
ISG Access Code window.
- If you are on AOL, have you listed www.SchoolofGemology.com
website as a secure website in your profile?
So far, the above listed procedures have solved 100% of student
access problems. We test each access code before it is sent to
you. So please check the above before contacting the ISG office
with a trouble report. If the above does not work, then by all
means contact us and we will help you. You can contact us for
access problems using this form.
To enter the ISG Student Home Page click on the link at the
bottom of this page...after you have read the ISG Student Orientation
Page completely.
Once you are in the ISG Student Home Page....
You should take some time and surf through the various courses
and study sections. There is a great deal of information there.
We recommend that you start with either the Introduction to Watches Course or the Pearls Course as these are short courses and will help you get used to the ISG system. Study at your own pace. But stay with one course
until you have completed it, including the Final Exams. Then
go on to the next course.
Remember, you cannot challenge the ISG Registered Gemologist
Final Exam until you have completed all six (6) courses in the
ISG course catalog.
If you have questions about any of the course material we
urge you to send your questions here.
Study Methods....
It is important that you follow proper study procedures in order to best understand the course material. You should read each lesson in the course notes, then watch the corresponding lesson in the DVD Lecture series. In other words, read Lesson 1 of the Pearls Course, then watch Lesson 1 in the Pearls Course DVD. This will allow you to get the full and complete information including course notes and video demonstrations.
Some students try to read through all of the course notes and then watch the entire DVD for that course at one sitting. This is not the proper method of study as it will cause you to miss a great deal of the information. So be sure and read the course notes for each lesson, and then watch that section in the DVD Lecture. This will provide you with the most efficient learning experience.
We strongly recommend that you start with either the Introduction to Watches or the Pearls Course in order to get acquainted with the procedures and be able to complete your first course in the shortest time.
Exam Procedures....
There are exams and practice exams at various locations throughout the courses. Some of these are Self Study exams where you will answer questions and then look up the answers in the course notes. Others are exams for specific lessons, while others are Final Exams from which your grade will be taken. You should know the following about your exam procedures:
- Your ISG Student Number is your Respondent ID for your exams.
- Many of your exams are timed.
- If you get timed out of an exam, or your browser loses internet connection, all you need do is simply log back into the exam and you will continue from the point you left off. Your clock timing and question number will be stopped when you are logged off and you will be able to simply log back on to complete your exam.
- You will not have time to look up answers during the exams as you will normally have one minute or less to complete each question on the exam. So it is important that you study and know the information before attempting any exam.
- Exams can be taken only once.
- In the event that you fail an exam, there is a $15.00 retake fee that is paid through the ISG Gemology Store.
- While some exams will give you feedback on the questions that were missed, the Final Exams provide no feedback.
The ISG Student Forums Board...
This will be where you can get assistance with your studies,
ask questions about the course material, and interact with other
students and professional gemologists around the world. There
are two important factors to remember about the ISG Student Forums
Board:
- The Forums Board is a separate registration that you have
to do yourself. It is free and included with your ISG Registration.
However, you must do your own registration in order to create
your own USERNAME and PASSWORD.
- Your USERNAME and PASSWORD for the ISG Student Forums Board
will be different than your ISG Student Number and Password.
You create these for yourself when you register for the Forums
Board. If you have problems with registration in the ISG Student
Forums Board, please contact us on the forums board contact system.
To speak directly to your instructor:
If you have questions regarding the course materials or other
ISG learning experiences, you can email Robert James FGA, GG.
Or, during the hours of 0900 to 1800 hours Central Time in the
US, you may call 210-877-5816 to speak with Robert directly.
Phone calls are returned as quickly as possible and in the order
received.
Please Remember: Always include your ISG Student Number on all correspondence to the ISG office regarding of the purpose or method of contact. As a registered student you must use the proper Student Assistance form available from the link in the ISG Student Home Page.
We hope you have a wonderful learning experience here with
the International School of Gemology. Remember, we are here to
help. If you have any suggestions or recommendations by which
we can make your study more productive, please do not hesitate
to contact us with your ideas. |